Premium support for our paid subscribers
Technical support is available exclusively for paid subscribers. To access support:
Paid subscribers can create support tickets directly from their account dashboard. Our support team typically responds within 24 hours during business days.
Support is available exclusively for paid subscribers. Sign in to your account and navigate to the Support section to create a ticket.
Our support team processes tickets Monday through Friday, 9 AM - 5 PM EST. Expected response time is within 24 business hours.
Please include detailed information about your issue, steps to reproduce, and any relevant screenshots or error messages. This helps us resolve your issue faster.
Premium and Enterprise plan subscribers have access to priority support with faster response times. For urgent issues, please mark your ticket as "High Priority".
Yes! You can upgrade your plan anytime from your account settings. All paid plans include full access to our support system.